Last updated: January 2026
Welcome to Magicred. These Terms and Conditions govern your use of our website at magicred-canada.com and all services we provide. Please read them carefully before registering an account or placing any bets. By creating an account, you confirm that you've read, understood, and agreed to these terms.
If you don't agree, don't register.
Magicred is an online casino platform operating in Canada. For players in Ontario, our services are provided in accordance with the standards and requirements set by iGaming Ontario (iGO) and the Alcohol and Gaming Commission of Ontario (AGCO). We are committed to operating a fair, transparent, and responsible gaming environment.
To open an account and play on Magicred, you must meet all of the following conditions:
We reserve the right to verify your eligibility at any time. If you don't meet these requirements and open an account anyway, we may close it and withhold any winnings.
You can only hold one account on Magicred. Duplicate accounts are not permitted and may result in all accounts being closed and balances being forfeited.
When you register, you must provide accurate, complete, and up-to-date information. You're responsible for keeping your account details current. If your information changes, update your account promptly.
You're also responsible for keeping your login credentials secure. Don't share your password with anyone. If you suspect your account has been accessed without your permission, contact us immediately at [email protected].
We are required by Canadian anti-money laundering (AML) laws and our regulatory obligations to verify the identity of all players. This process is commonly called Know Your Customer (KYC).
You may be asked to provide:
We may request these documents at registration or at any point while your account is active, particularly before processing a withdrawal. Failure to provide requested documents within a reasonable timeframe may result in your account being restricted or closed.
All transactions on Magicred are processed in Canadian dollars (C$). Minimum and maximum deposit and withdrawal amounts are displayed in the Cashier section of your account.
Deposits are generally credited to your account immediately or within a short processing time depending on the payment method. Withdrawals are subject to processing times that vary by method. We aim to process withdrawal requests promptly, but please allow for standard banking timelines once funds leave our system.
We only accept payments from accounts or cards that belong to you. Third-party payments are not allowed. Any winnings generated from funds that cannot be verified as yours may be voided.
We reserve the right to carry out additional verification checks before processing any withdrawal.
From time to time, Magicred offers bonuses, free spins, and other promotions to new and existing players. Each promotion comes with its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates.
You must read and understand the terms of any promotion before claiming it. General rules that apply to all bonuses include:
All games available on Magicred are provided by licensed software suppliers and use certified random number generators (RNGs) to ensure fair outcomes. Return-to-player (RTP) percentages for individual games are available within the game information panels.
You agree to play for personal entertainment only and not to use any software, strategy, or method designed to gain an unfair advantage. This includes bots, automated play software, and any form of collusion with other players.
We reserve the right to void bets and winnings if we detect any form of cheating, fraud, or exploitation of software errors.
Gambling should be entertainment, not a way to make money or solve financial problems. Magicred is committed to promoting responsible gambling and providing tools to help you stay in control.
Through your account settings, you can access the following tools:
If you feel your gambling is becoming a problem, please use these tools and seek help. Support is available through:
You must be 18+ or 19+ depending on your province to play. Underage gambling is illegal and strictly prohibited on our platform.
The following activities are strictly prohibited on Magicred:
Violation of any of these rules may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities.
All content on magicred-canada.com, including logos, graphics, game content, and text, is owned by or licensed to Magicred. You may not copy, reproduce, distribute, or create derivative works from any of our content without our written permission.
Magicred provides its services on an 'as is' basis. While we work hard to keep the platform running smoothly, we can't guarantee the site will be available at all times or free from technical errors.
To the extent permitted by Canadian law, Magicred will not be liable for any indirect, incidental, or consequential losses arising from your use of the platform. Our total liability to you in any circumstance will not exceed the amount in your account at the time of the relevant event.
Nothing in these terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
These Terms and Conditions are governed by the laws of Canada and the applicable laws of the province in which you reside. For Ontario players, iGaming Ontario's standards and the AGCO's regulatory framework also apply.
If you have a complaint about our services, please contact our customer support team first. We'll do our best to resolve it fairly and quickly. If we can't reach a resolution, you may escalate the matter to the relevant provincial regulator or an approved alternative dispute resolution body.
We may update these Terms and Conditions from time to time. When we do, we'll post the revised version here with an updated date. Continued use of the platform after changes are posted means you accept the updated terms. If you don't agree with any changes, you should close your account.
Got questions about these terms? Reach out to our support team:
Magicred is committed to providing a safe, fair, and enjoyable gaming experience for all Canadian players. Play smart, play responsibly, and have fun.